Session Recording Tool

Stop guessing.
Watch what users do.

Mouseflow records every session on your site: clicks, scrolls, rage clicks, and drop-offs. Find UX issues fast, fix what's hurting conversion, and see results this week.

Book a Demo Start free 14-day trial
★★★★★

4.6 / 5 on G2 — Rated above Hotjar, FullStory & Microsoft Clarity

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Trusted by 210,000+ teams

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What you get

See every user story.
Fix the ones that matter.

Mouseflow gives you the full picture of every session, not just where users dropped off, but why they did. Easy setup. Fast insights. Insights your team can act on today.

High-fidelity session replay

High-fidelity session replay

Watch real sessions as they happened. Every click, scroll, hesitation, and interaction replayed with full accuracy. No video files, no storage overhead.

Automatic friction scoring

Automatic friction scoring

Every session gets a friction score. Mouseflow surfaces the worst experiences automatically so you always watch the recordings that matter first.

100+ smart filters

100+ smart filters

Filter by page, traffic source, device, behavior, rage clicks, or any combination. Find the sessions you need in seconds, not hours of manual searching.

Full user journey tracking

Full user journey tracking

Follow users page-by-page through their full journey, from landing to checkout or exit. See the complete path, not just individual pages in isolation.

Team collaboration built in

Team collaboration built in

Comment on recordings, share sessions with a link, and tag teammates directly in the platform. Turn insights into actions without a meeting.

Connects to your full stack

Connects to your full stack

Integrates with Google Analytics 4, Shopify, Segment, HubSpot, and 100+ more. Enrich your sessions with UTMs, user IDs, and A/B test variants.

“Mouseflow helped us identify where customers were getting stuck in the checkout process. We made changes based on those insights and saw an immediate 5% lift in conversions.”

Hailey Schraer, Lead UX Researcher at Scotts Miracle-Gro

Read the full story →
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G2
4.6 / 5 600+ reviews
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4.7 / 5 Capterra verified
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Top-rated Above Hotjar & FullStory
★★★★★

"It’s easy to implement and integrates smoothly with our clients' stack [...] The form analytics and feedback tools are also great for optimizing conversion rates."

Verified User · via G2
★★★★★

"I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecommerce platform."

Luciano Antonio B. · via G2
★★★★★

"Mouseflow has been a game changer for understanding customers’ journeys. It provides clear, visual insights into user behavior that help us continuously improve website performance."

Stacey N. · via Capterra
Mina AI: Your instant insight engine

No complex filters. Just ask Mina.

Mina AI turns session recordings into instant, actionable insights automatically. It understands natural language questions, surfaces user friction patterns in seconds, and tells you exactly which sessions to watch first.

Natural language understanding

Ask questions. Get answers.
No analytics expertise needed.

Ask Mina things like "Why are users abandoning checkout?" or "Show me frustrated mobile users from Google Ads." Mina analyzes your full dataset, interprets your intent, and removes the randomness from research — cutting hours of manual review.
  • Understands intent, not just keywords
  • Surfaces the most impactful sessions automatically
  • Generates shareable reports for stakeholders
  • Works inside Mouseflow, no tool switching required
Learn more about Mina AI
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Real-time guidance built into Mouseflow

Real-time guidance built into Mouseflow

Insights appear right inside your workflow, no switching tools or exporting data.

No complex filters to apply

No complex filters to apply

Describe what you're looking for in plain English and Mina finds it instantly.

AI detects patterns & friction automatically

AI detects patterns & friction automatically

Mina proactively surfaces rage clicks, drop-offs, and behavior anomalies without you asking.

Accelerates decisions by shortening research cycles

Accelerates decisions by shortening research cycles

Hours of manual session review compressed into seconds of AI-driven insight.

Identify rage clicks instantly

See where users struggle automatically.

Mouseflow detects 7+ friction signals in every session. No manual tagging. No watching recordings blind. Friction is surfaced, scored, and prioritized for you.

Rage clicks Dead clicks Click errors JavaScript errors 404 errors Speed browsing Exit intent Form drop-offs
Explore friction scoring
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Find UX issues fast

Skip the noise.
Get to the sessions that matter.

Most session replay tools give you a list of recordings. Mouseflow gives you 100+ filter options to go directly to the sessions where users struggled, dropped off, or encountered errors.

Traffic source Device type Page visited Rage clicks Bounce Sessions New vs returning Country Friction score A/B test variant Session duration UTM parameters Funnel stage
See all filter options
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Ecommerce checkout & product pages

See exactly where checkout friction kills revenue

Every abandoned cart has a reason. Session replay lets you watch what happened before the drop-off, not just that it happened. Turn recordings into revenue improvements.

  • Detect rage clicks on broken add-to-cart buttons
  • Watch sessions that ended in cart abandonment
  • Identify mobile UX issues your desktop team never sees
  • Measure before/after conversion impact from UX fixes
See how ecommerce brands use session replay
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SaaS signup & onboarding flows

Reduce drop-off with recording evidence

Stop guessing why users abandon your signup or onboarding. Watch the sessions where it happened and fix the exact friction point, not a hypothesis about it.

  • Find the exact moment users abandon signup or demo flows
  • See hesitation and confusion on key form fields
  • Filter by campaign source to validate paid traffic quality
  • Share recordings with your dev team to fix bugs fast
See how SaaS teams use session recording
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UX & Research teams

Cut through noise to find what actually frustrates users

Mina surfaces high-impact sessions, highlights rage clicks, hesitation, and dead clicks, and reveals exactly where users struggle, so you move from observation to insight in minutes, not days.

CRO & Product teams

Diagnose bottlenecks and validate hypotheses with speed

Mina highlights behaviors linked to conversion friction, reveals where users hesitate or drop off, and reduces guesswork so you can accelerate your experimentation cycle with data-backed clarity.

Marketing teams

Understand which campaigns drive real on-site performance

Ask Mina which landing pages, messages, or campaigns drive impact. Get clear direction on how to refine targeting, improve messaging, or boost conversion without manual analysis.

Start today for free

Watch real sessions today.
Fix revenue leaks this week.

See drop-offs, rage clicks, and confusing flows then prioritize fixes fast. Setup takes minutes, no developer required.

Start free 14-day trial Book a Demo

14-day free trial · No credit card required · Full platform access

FAQ

A session replay tool records and plays back real user interactions on your website: clicks, scrolls, mouse movements, and form inputs. Unlike analytics tools that show you what happened, session replay shows you exactly how it happened, including where users struggled, got confused, or dropped off.

Session replay and session recording refer to the same capability both describe the ability to capture and play back a user's session on your website. "Session recording" is often used to describe the capture phase, while "session replay" refers to the playback. Mouseflow does both as part of a single integrated tool.

No. Mouseflow captures DOM snapshots and user events, then reconstructs the session during playback. This means no actual video files are stored, privacy is protected by default (sensitive fields are automatically masked), and there's no impact on your site's loading speed.

No. Mouseflow records 100% of your traffic by default, not a sampled fraction. This means your heatmaps reflect all user behavior — not just a subset — giving you accurate, reliable data to make decisions with confidence.

Yes. Mouseflow automatically masks sensitive data fields like passwords and credit cards. You can define additional masking rules. Mouseflow is GDPR and CCPA compliant, with EU data hosting available and full support for consent management integrations.

Mouseflow records 100% of sessions by default on all paid plans, no sampling. You can choose to reduce the recording rate if needed, but by default you get complete visibility into all user behavior, not just a fraction of it.

Very quickly. Install one lightweight JavaScript snippet on your website and session recording starts immediately. Most teams are watching their first sessions within minutes of installing. A 14-day free trial gives you full access to all features including session replay, heatmaps, and friction scoring, no credit card required.