Feedback Survey Tool
Don't guess.
Ask your users.
Launch website surveys in minutes. Collect honest customer feedback exactly when and where it matters, and connect every response to a session replay.
★★★★★
4.6 / 5 on G2 — Rated above Hotjar, FullStory & Microsoft Clarity
Trusted by 210,000+ teams
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For UX teams, CRO teams, Product Managers, and more
One feedback tool. Insights every team can act on.
Ask the right questions when it matters
Whether it's after a user scrolls a certain depth, clicks in frustration, or pauses mid-journey, you can launch tailored surveys that feel timely and relevant. Choose from emoji ratings, text input, NPS, and more, and connect each response to a full session replay.
Discover what users really thinkMake decisions using real user feedback
Mouseflow combines user behavior analytics and a feedback tool for websites. It's a complete user feedback platform that helps marketers, product managers, UX designers, and customer success teams uncover both user sentiment and behavior.
Start collecting user insightsNever miss valuable user feedback
Every piece of feedback counts. Set up custom notifications via Slack, Microsoft Teams, or email, and integrate Mouseflow with your existing tool stack to keep workflows smooth. Responses go directly to the tools your team already uses, the moment they come in.
Stay on top of user feedback
Behavior-triggered surveys
Fire surveys at the perfect moment — on exit intent, rage clicks, scroll depth, or inactivity. Catch users when the experience is fresh.
Session replay linked
Every survey response connects to a full session replay. Stop guessing what caused a low score. Watch exactly what happened.
Real-time dashboard
Responses appear in your Mouseflow dashboard instantly. No waiting. No exporting CSVs. Just immediate, actionable customer insights.
Custom notifications
Get alerts via Slack, Microsoft Teams, or email the moment important feedback arrives. Never miss a critical user signal again.
Fully customizable
Match your brand with custom colors, logos, and copy. Build simple one-question surveys or multi-step flows, all without code.
Integrates with your stack
Connect seamlessly with your CMS, analytics tools, and customer platforms. Easy setup with our lightweight website script.
We didn’t need a separate development resource for feedback. Mouseflow handled it for us. These insights and data have become a core part of our team’s KPIs.
Read the full story →★★★★★
"It’s easy to implement and integrates smoothly with our clients' stack [...] The form analytics and feedback tools are also great for optimizing conversion rates."
★★★★★
"I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecommerce platform."
★★★★★
"Mouseflow has been a game changer for understanding customers’ journeys. It provides clear, visual insights into user behavior that help us continuously improve website performance."
Question types
Every format your team needs
Emoji & Star Ratings
Capture satisfaction at a glance. Perfect for post-interaction micro-surveys with high completion rates.
Net Promoter Score (NPS)
Measure customer loyalty with the industry-standard 0–10 scale, built in and ready to go.
Multiple Choice
Give users clear options to choose from. Great for pinpointing specific pain points or preferences.
Open Text
Let users speak freely. Uncover unexpected insights your predefined options would never capture.
Get started today
Start collecting feedback that actually explains why
Join thousands of teams using Mouseflow to understand their users, not just track them.
14-day free trial · No credit card required · Full platform access