FREE EVENT | Thursday, May 29th 2025 | 3PM-7PM

From Friction to Conversion:
Optimising Website UX & CRO

Discover what's in store at our upcoming event! Join us to delve into the latest insights and strategies in conversion rate optimization (CRO) and user experience (UX/UI) design. Here’s what you can expect:

  • Real-life User Stories from 2 Mouseflow Customers

  • Learn how CRO Experts from a leading agency work with Conversion Strategy

  • Understand the impact of Website UX/UI best practices

  • Learn what Session Recording & Heatmaps can do for you

  • Meet Mouseflow's Product and Customer Success teams

  • Network with Industry Experts and Mouseflow Users

 

See the Program Meet the Speakers

Key Takeaways

What can you expect from the event

Join two insightful sessions and discover how British Heart Foundation and Borough Kitchen have improved their digital journeys, increased conversion rates, and perfected their website UX/UI using Mouseflow. 

You will also get an agency's perspective on things as Vervaunt (one of Britain's leading CRO agencies) unfolds how they work with Conversion rate optimisation and share insights into how you can maximise your chances for finding high impact wins. 

So, if you’re looking to improve website UX/UI, boost engagement, reduce drop-offs, and improve conversions, this is a must-attend event. And it is FREE!

Detect & Fix Friction
Learn how British Heart Foundation identifies and addresses user pain points

Optimise Website UX/UI
Discover strategies to enhance user experience and reduce frustration

An Agency's View on CRO
Learn how Vervaunt creates a winning strategy for their customers

Master CRO for Higher Conversions
Director of eCommerce at Borough Kitchen shares an insightful view on Conversion rate optimisation

Reserve your spot today

Meet the Speakers and Mouseflow Team

Andew H

Andrew Halloway

UX/UI Lead, British Heart Foundation

Andrew is a seasoned UX/UI Lead with over 10 years of experience in building and mentoring design teams. With a rare combination of expertise in UX, UI, and development, he is a go-to resource for any question across these disciplines, consistently offering thoughtful solutions and valuable perspectives.

Eva-Marie Charlebois-1

Eva-Marie Charlebois

Director of eCommerce, Borough Kitchen

With over 15 years of experience in senior marketing roles, Eva-Marie is a results-driven leader with a proven track record in tech companies. Specializing in marketing strategy, creative direction, operations, and product-related initiatives, she has a strong focus on digital marketing, retention strategies, onsite engagement, livestream, CRM, and product management/development.

Nick Phipps, CRO Lead, Vervaunt

Nick Phipps

CRO Lead, Vervaunt

Nick is dedicated to helping clients optimize their eCommerce websites through data-driven insights and continuous experimentation. With a strong background in user research, he identifies key opportunities to enhance user experiences, improve conversion rates, and test innovative ideas.

Jakob Ohlsen Baagø, Director of Sales and Partnerships, Mouseflow

Jakob Ohlsen Baagø

Director of Sales and Partnerships, Mouseflow

Kate Sygrove, Director of Customer Success & Support

Kate Sygrove

Director of Customer Success & Support

Hanna Jäger, Director of Product Management, Mouseflow

Hanna Jäger

Director of Product Management, Mouseflow

Arseny Sokhrannov, Enterprise Account Executive, Mouseflow

Arseny Sokhrannov

Enterprise Account Executive, Mouseflow

Jacinda Maria Camboia, Customer Success Manager, Mouseflow

Jacinda Maria Camboia

Customer Success Manager, Mouseflow

Agenda

Check out the jam-packed agenda below to get an insight into the wisdom our emerging product leaders will be sharing.

3:00 : 3:15 PM

For Customers only: Welcome & Registration

3:15 : 4:30 PM

For Customers only: Meet the Mouseflow Product Team

Join us as we explore the Mouseflow roadmap, and get an insight into where we are going, with the opportunity to give feedback directly.

Mouseflow_logo_white-bg_120x120-01
Mouseflow_logo_white-bg_120x120-01
4:00 - 4:30 PM

Registration & Networking

4:30 - 5:00 PM
Andew H

Creating Meaningful Digital Journeys: How Mouseflow Helps Non-Profits Optimise Websites

Learn how the British Heart Foundation leverages Mouseflow to enhance website usability, ensuring an intuitive and emotionally engaging experience for supporters and donors.

Andew H
british-heart-foundation-logo-vector
with Andrew Halloway, UX/UI Lead, British Heart Foundation
british-heart-foundation-logo-vector
5:00 - 5:15 PM

Refreshments & Networking

5:15 - 5:45 PM
Nick Phipps, CRO Lead, Vervaunt Pulse

Create a winning CRO strategy

Learn how to set the right foundations for success, maximize your chances of finding high-impact wins, accurately measure incremental uplifts and segment your tests for new customer acquisition and top-of-funnel brand marketing

Nick Phipps, CRO Lead, Vervaunt Pulse
Vervaunt logo
with Nick Phipps, CRO Lead, Vervaunt Pulse
Director of Product Marketing, Bandhub
Vervaunt logo
5:45 - 6:00 PM

Refreshments & Networking

6:00 - 6:30 PM
Eva-Marie Charlebois-1

Christmas in June: How Borough Kitchen Prepares Early for the Festive Rush

Learn how Borough Kitchen stays ahead of the curve by preparing for the holiday season early, leveraging Mouseflow to make real-time changes that might not have been made otherwise.

Eva-Marie Charlebois-1
Borough-Kitchen
with Eva-Marie Charlebois, Director of eCommerce, Borough Kitchen
Borough-Kitchen
6:30 – 7:00 PM

Refreshments & Networking

Reserve your spot today!

From Friction to Conversion:
Optimizing UX & CRO

📅 Date: Thursday May 29th, 2025

🕔 Time: 3PM-7PM

🗺️ Location:
Royal Danish Embassy
55 Sloane St, London SW1X 9SR, United Kingdom

📍 See on Google Map

About Mouseflow

Mouseflow is a powerful behavior analytics platform designed to help businesses optimize their websites by understanding how users interact with them, providing deep insights into visitor behavior through session recordings, heatmaps, funnels, form analytics, and user feedback tools.